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ZOJIRUSHI
FAQ | Frequently Asked Question
Q What is IH?
A IH stands for Induction Heating. These sophisticated rice cookers use a process that uses electromagnetic induction through the inner pan to provide heat. With this IH system, the inner pan is heated up evenly and its strong power ensures delicious cooked rice.
Q The Electric Pot's inner liner has developed a build up of scale and lime deposits.
A The scale and lime deposits are originated from minerals of water, and are not the result of corrosion or peeling of the nonstick coating. For maintenance, please use the Pot Cleaner (CD-K03E) every 1 to 3 months.
Q The Air Pot doesn't dispense properly.
A When the inner lid gasket becomes old, this symptom occurs. The inner lid gasket should be changed every 1-2 years.
Q The Electric Dispensing Pot doesn't dispense properly.
A The Electric Pot's inner liner has developed a build up of scale and lime deposits which may be causing an obstruction, please use the Pot Cleaner (CD-K03E) every 1 to 3 months. To dissolve the deposits.
Q Lost Power Cord
A A replacement can be purchased from your nearest Zojirushi retailer. Please have the model number for reference..
Q The Pots have reflective flakes in the water.
A The flakes accumulated from the minerals in the water. It is harmless. To clean the pot, add hot water and 10% vinegar. Leave the pot uncovered for 30 minutes to one hour. Use a soft brush to thoroughly clean the inner liner. Repeat if necessary.
Q Water leaks from the stopper of the Stainless Steel Bottles.
A It may be caused by the age of the stopper's rubber gasket. A replacement stopper is available from Zojirushi.
 
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